Service Customer access and digital inclusion strategies

Many of your customers expect to interact with their housing provider, council and health or care service using the devices they use in their everyday lives. Embracing these technologies in an integrated manner can increase efficiency and enhance customer satisfaction. However, other customers may face barriers to working with technology and will benefit from assistance with access, skills and familiarity to prevent marginalisation. We can help both with the fast-moving technological landscape and with inclusion strategies that deliver in the community.

Case Studies

Examples of the game changing transformations we have made.

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